As we print our product on demand, there will always be a product processing period before shipment, this will vary in length depending upon order size, and products requested.
- Once an order is placed, you will recieve notification of the placement via email.
- After we have verified payment, and the order contents, you will recieve a further email notifiying you that the order is being processed.
- When the products have been processed, you will recive an final email notifying you of that date when the products will be shipped.
Refunds & Returns Policy:
We will do everything possible to make sure you are satisfied with your purchase.
Returns are only allowed if the item delivered differs from the description of the item purchased, or there is a manufacturing error with an "on demand" printed product.
We make every effort to describe all items offered for sale as accurately as possible. All refunds requests have to be made within 5 days of delivery. Items returned have to be in their original condition.
Shipping, card processing fees and a 15% restocking fee will be charged for any item(s) returned.
If you have any question regarding this policy please contact us at pebblecreekprod@aol.com
Shipping Rates and Conditions:
The following shipping rates and periods apply:
USA: Standard Shipping
(3-7 days) |
USA: 2nd Day Air
(2 business days) |
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $20.00 |
|
$5.95 |
| $40.00 |
|
$6.95 |
| $60.00 |
|
$8.75 |
| $100.00 |
|
$9.75 |
| $150.00 |
|
$12.75 |
| $250.00 |
|
$17.25 |
| $350.00 |
|
$21.50 |
| $500.00 |
|
$26.50 |
| $1000.00 |
|
$36.50 |
|
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $20.00 |
|
$12.95 |
| $40.00 |
|
$13.95 |
| $60.00 |
|
$14.95 |
| $100.00 |
|
$17.70 |
| $150.00 |
|
$21.95 |
| $250.00 |
|
$29.75 |
| $350.00 |
|
$32.70 |
| $500.00 |
|
$40.95 |
| $1000.00 |
|
$65.00 |
|
USA SHIPPING NOTES:
Standard USA shipping is UPS ground (United Parcel Service) or USPO (United States Post Office). We cannot ship UPS to a PO Box number.
UPS 2nd Day will be 2 business days if ordered by 1 p.m., RMT.
Large orders with Airmail Parcel Post shipping - for orders over $1000, contact us by phone or email for estimated shipping charges. (our Airmail Parcel Post shipping charts only apply to orders of less than $1000)
Shipping Surcharges - shipping costs are based on standard weight fabrics and papers; other items that are bulkier or heavier may incur a shipping surcharge.
Orders over $50 will incurr an additional $6 handling fee.
Special shipping instructions: Please note any special instructions in the comment window in the last checkout step.
EUROPEAN UNION:
Airmail Parcel Post, insured |
EUROPEAN UNION:
Global Priority (NOT insured) |
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $25.00 |
|
$20.50 |
| $55.00 |
|
$23.75 |
| $90.00 |
|
$26.75 |
| $120.00 |
|
$30.75 |
| $170.00 |
|
$36.75 |
| $230.00 |
|
$44.75 |
| $300.00 |
|
$50.75 |
| $400.00 |
|
$59.75 |
| $500.00 |
|
$69.75 |
| $600.00 |
|
$81.75 |
| $1000.00 |
|
$155.00 |
|
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $40.00 |
|
$12.00 |
| $55.00 |
|
$18.75 |
| $70.00 |
|
$21.75 |
| $90.00 |
|
$25.75 |
| $105.00 |
|
$27.75 |
| $120.00 |
|
$30.75 |
| $150.00 |
|
$52.75 |
| $170.00 |
|
$59.75 |
| $200.00 |
|
$67.75 |
| $300.00 |
|
$99.00 |
| $600.00 |
|
$219.00 |
|
CANADA:
Airmail Parcel Post, insured |
CANADA:
Letter Post (NOT insured) |
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $50.00 |
|
$16.50 |
| $90.00 |
|
$18.75 |
| $120.00 |
|
$20.75 |
| $150.00 |
|
$23.75 |
| $190.00 |
|
$26.75 |
| $260.00 |
|
$29.75 |
| $330.00 |
|
$32.75 |
| $400.00 |
|
$35.75 |
| $500.00 |
|
$38.75 |
| $600.00 |
|
$43.75 |
| $1000.00 |
|
$95.00 |
|
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $24.00 |
|
$4.50 |
| $40.00 |
|
$5.75 |
| $56.00 |
|
$7.25 |
| $72.00 |
|
$8.75 |
| $88.00 |
|
$10.25 |
| $104.00 |
|
$11.75 |
| $120.00 |
|
$13.25 |
| $150.00 |
|
$29.75 |
| $200.00 |
|
$33.75 |
| $300.00 |
|
$55.25 |
| $600.00 |
|
$120.75 |
|
SELECTED DESTINATIONS:
AUSTRALIA, BRAZIL, ICELAND, ISRAEL, JAPAN, MEXICO, MALAYSIA, NEW ZEALAND, TAIWAN:
Airmail Parcel Post, insured |
SELECTED DESTINATIONS:
AUSTRALIA, BRAZIL, ICELAND, ISRAEL, JAPAN, MEXICO, MALAYSIA, NEW ZEALAND, TAIWAN:
Global Priority (NOT insured) |
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $25.00 |
|
$20.50 |
| $55.00 |
|
$23.75 |
| $90.00 |
|
$26.75 |
| $120.00 |
|
$30.75 |
| $170.00 |
|
$36.75 |
| $230.00 |
|
$44.75 |
| $300.00 |
|
$50.75 |
| $400.00 |
|
$59.75 |
| $500.00 |
|
$69.75 |
| $600.00 |
|
$81.75 |
| $1000.00 |
|
$155.00 |
|
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $40.00 |
|
$12.00 |
| $55.00 |
|
$18.75 |
| $70.00 |
|
$21.75 |
| $90.00 |
|
$25.75 |
| $105.00 |
|
$27.75 |
| $120.00 |
|
$30.75 |
| $150.00 |
|
$52.75 |
| $170.00 |
|
$59.75 |
| $200.00 |
|
$67.75 |
| $300.00 |
|
$99.00 |
| $600.00 |
|
$219.00 |
|
REST OF THE WORLD:
International Shipping |
REST OF THE WORLD:
Global Priority (NOT insured) |
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $200.00 |
|
35 % of the total.
Minimum Charge: $ 12.00 |
$99,999.99 |
|
25% of the total. |
| |
|
|
|
Order Subtotal
less than: |
|
Shipping & Handling
Charge |
| $40.00 |
|
$12.00 |
| $55.00 |
|
$18.75 |
| $70.00 |
|
$21.75 |
| $90.00 |
|
$25.75 |
| $105.00 |
|
$27.75 |
| $120.00 |
|
$30.75 |
| $150.00 |
|
$52.75 |
| $170.00 |
|
$59.75 |
| $200.00 |
|
$67.75 |
| $300.00 |
|
$99.00 |
| $600.00 |
|
$219.00 |
|
EUROPEAN, CANADIAN, SELECTED DESTINATIONS & REST OF THE WORLD SHIPPING NOTES:
Although postal regulations and costs for mailing internationally are complex, we strive to get you reasonable costs for shipping. The only way we can do this, however, is with the following conditions:
Global Priority - cannot be insured. The customer assumes all risk for loss in transit.
A Global Priority envelopes can hold a small number of prints/quilt blocks. Larger orders will be sent in other Global weight sensitive packaging.
Minimum Shipping Charge - there is a minimum $12 shipping charge on any international order.
Large orders with Airmail Parcel Post shipping - for orders over $1000, contact us by phone or email for estimated shipping charges. (our Airmail Parcel Post shipping charts only apply to orders of less than $1000)
Large orders with Global Priority shipping - if you request Global Priority shipping for orders over $600, contact us by phone or email for estimated shipping charges. (our Global Priority shipping charts only apply to orders of less than $600)
Shipping Surcharges - shipping costs are based on standard weight fabrics and papers; other items that are bulkier or heavier may incur a shipping surcharge.
Orders over $50 will incurr an additional $6 handling fee.
Multiple Packages - we can divide your order up into multiple packages/shipments if requested, but there is a surcharge of $10 per additional package. |
